At HCode Technologies Pvt. Ltd., we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://hcode.tech/.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you use our website, we may collect the following personal information:

• Contact details (name, email address, phone number).
• Business details (company name, job title, address).
• Billing information (if applicable, such as payment details).

We may collect information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site.

1.2 Non-Personal Information

We may also collect non-personal information such as:

• Your IP address, browser type, and operating system.
• Your usage data, including pages visited and interactions with our website.
• Cookies and tracking data (see Section 8 for details).

2. How We Use Your Information

We use your data for the following purposes:

• To provide and manage services requested by you.
• To personalize your experience and improve our website.
• To process payments and transactions.
• To send you updates, promotional emails, and service notifications(you can opt out anytime).
• To respond to your inquiries and support requests.
• To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, trade, or rent User's personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. However, we may share your data in the following cases:

• With service providers that help us run our business (e.g., hosting providers, payment processors).
• To comply with legal obligations when required by law, regulation, or court order.
• To protect our rights and enforce our policies.

4. Data Retention

We retain your data only as long as necessary for the purposes mentioned in this policy or as required by law. After this period, we securely delete or anonymize your data.

5. Your Rights

Under applicable laws, you have the following rights regarding your personal data:

• Access and Correction: You can request access to or correction of your data.
• Deletion You can request the deletion of your personal data.
• Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
• Opt-Out: You can opt out of receiving marketing emails by clicking the "Unsubscribe" link.

To exercise these rights, contact us atsupport@hcode.tech.

6. Data Security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We use cookies and similar tracking technologies to:

• Improve website performance.
• Personalize content based on user preferences.
• Analyze visitor behavior for website enhancements.

8. International Data Transfers

If your data is transferred outside India, we ensure it is protected under equivalent data protection standards.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to have it removed.

10. How we use collected information

HCODE may collect and use Users personal information for the following purposes:

• To run a promotion, contest, survey or other Site feature
• To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
• If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

11. Third-party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

12. Changes to this privacy policy

HCODE has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

13. Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

14. Refund & Cancellation Policy

At HCode Technologies Pvt. Ltd., we strive to provide the best service possible. If you wish to request a refund, please note the following policy:

• Refunds for eligible services/products will be processed within 5-7 working days from the date of request approval.
• Refunds will be credited to the original payment method used for the transaction.
• For any cancellations, please contact our support team within 24 hours of the purchase.
• Refund requests beyond the stipulated period may not be entertained.

For any queries regarding refunds and cancellations, please reach out to us atsupport@hcode.tech.

15. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

HCode Technologies Pvt. Ltd.

120/7th Milestone, NH-1, Karnal, Haryana - 132001

Contact Number: +91-9876543210

Email: support@hcode.tech